Moving back in-house has its ups and downs. On one hand, there’s something deeply satisfying about untangling messy systems, fixing what’s broken, and bringing order to chaos. On the other hand… well, the systems are messy, the processes are broken, and the chaos is real.
If you’ve ever stared at a bloated, underused, overly complex tech stack and thought, “What even is all of this?” — you’re not alone. Welcome to the world of the Frankenstack.
For RevOps professionals, dismantling the dreaded Frankenstack has become table stakes. We inherit disconnected tools, redundant platforms, and software that’s been bought on impulse but never fully adopted. And as we head into the next fiscal cycle, there’s one big question on everyone’s mind:
What’s staying, what’s going, and what’s getting added to our tech stack for 2025?
In this post, we’ll explore how to assess, clean up, and rebuild your revenue tech stack with a clear strategy so you can do more with less and scale smarter.
Let’s be honest: most RevOps teams didn’t build a Frankenstack — we inherited one.
Over time, well-meaning teams across sales, marketing, and CS add tools to solve immediate problems. Someone buys a prospecting tool, someone else adds a forecasting solution, a team experiments with a project management platform — and before long, you’re looking at a maze of overlapping systems that don’t talk to each other and are barely used.
That’s the Frankenstack: a patchwork of disconnected tools, partial integrations, and unclear ownership. And while it might have “just happened,” it quickly becomes your problem to solve.
Here are a few telltale signs you're dealing with a Frankenstack:
The result? More tools, less efficiency. More confusion, less insight. And ironically, the very systems that were supposed to accelerate growth end up slowing you down.
Bloated tech stacks (aka Frankenstacks) drain productivity, confuse users, and burn budget. Every tool adds admin overhead, slows down onboarding, and increases the risk of poor adoption. Plus, redundant features and disconnected systems create chaos instead of clarity.
Streamlining your stack helps your team focus, improves data visibility, and reduces costs, without sacrificing capability. In fact, today’s platforms are more powerful and multi-functional than ever, making it easier to do more with less.
As RevOps leaders, we have to play a tough role — part strategist, part systems architect, part tech stack police. Because if we don’t own the stack, the stack will own us.
If you want to clean up a bloated, inefficient, or misaligned tech stack, you need to do more than skim the surface. A proper audit gives you visibility into what’s really going on — and where there’s room to consolidate, simplify, or improve.
Here’s a more detailed walkthrough of the 7 steps to get it right:
Start with a full list of every tool used across your GTM teams — sales, marketing, customer success, and RevOps. This includes:
Be exhaustive. Include free tools, point solutions, and even one-off platforms used by individual team members. If someone logs into it for work, it’s part of your stack.
You can use a spreadsheet, project management board, or dedicated software management platform — whatever helps you keep things centralized and trackable.
For each tool, map out:
This exercise helps you understand not just what you have, but why you have it, and whether it still aligns with your current strategy.
A tool can look good on paper, but if no one’s using it (or using it properly), it’s dead weight.
Look at:
This step will often reveal tools that were bought with good intentions but never got fully implemented or adopted.
A surprising number of companies pay for premium-tier software, but only use a fraction of the features.
Ask yourself:
This is also where you start looking for overlapping capabilities across tools. For example, your sales engagement tool might offer email tracking, but so does your CRM. Do you need both?
This is where things get interesting. You’ll likely find:
Call out these inefficiencies explicitly — they’re often hidden cost centers and friction points for your teams.
With a clearer view of what’s working and what’s not, you can:
The goal is fewer tools, more functionality, and better integration across your GTM systems.
Consolidation sounds great, but change takes effort.
Build a phased plan that covers:
Pro tip: Involve stakeholders early to build buy-in and avoid surprises.
Don’t try to do it all alone. One of the best ways to get more from your stack (without buying anything new) is to tap into your Customer Success Managers and Account Managers.
Ask:
There was a time when adding more tools to your tech stack felt like the way to scale faster. But as we head into 2025, the teams seeing the highest returns aren't the ones with the most software — they’re the ones using the fewest tools really well. Here's why streamlining is now the smarter move:
1. Tool fatigue is real (and costly)
When teams constantly switch between platforms to get work done, productivity takes a hit. Reps waste time logging into five tools just to follow up with one prospect. CSMs struggle to find key customer info because it’s scattered across systems. Multiply that by every person on your GTM team, and the impact on revenue is massive.
Less context-switching means more time actually selling, serving customers, and executing strategy.
2. You’re probably already sitting on redundant functionality
It’s not uncommon to find 2–3 tools in a stack that all offer overlapping capabilities — call recording, document tracking, scheduling, you name it. You’re paying for all of them… and probably using only one effectively.
Consolidation doesn't mean cutting corners. It means choosing flexible tools that can handle multiple jobs and reduce the clutter.
3. Integration gaps kill momentum
If your tools don’t talk to each other, your people have to do the translation. That means manual updates, duplicate data entry, and broken workflows. And when something breaks, nobody knows where to look.
Fewer tools, better integrated, lead to smoother processes, faster onboarding, and better visibility across the customer journey.
4. Consolidated tools mean better enablement and adoption
It’s easier to train people on fewer systems. It’s easier to reinforce habits when workflows live in one place. And it’s easier to build a culture of execution when your team isn’t bogged down by a stack they barely use.
When tech is intuitive, aligned with how your team works, and actually supports their daily flow, they’ll want to use it.
5. Every tool carries a hidden ops and admin burden
Every new tool adds complexity. Someone has to manage the license, own the data, maintain the integrations, and support the users. Multiply that by 20+ tools, and you’ve built a hidden full-time job (or several).
A leaner stack reduces the load on Ops, IT, and Enablement, freeing them up for higher-impact work.
6. Budgets are still scrutinized — and will be in 2025
Economic uncertainty hasn’t gone away. Most companies still face intense pressure to justify every spend. A bloated stack with low adoption is an easy target when budget cuts hit.
Showing that you’ve proactively streamlined — and are getting more from fewer tools — makes you a better partner to finance and leadership.
7. The best tools are getting better
Modern platforms aren’t just more powerful — they’re more user-friendly, more integrated, and more supportive of asynchronous collaboration.
For example, tools like Flowla now combine project management, buyer collaboration, and agentic enablement workflows into one hub, eliminating the need for multiple point solutions while actually improving the experience for sellers and customers.
In RevOps, one of the hardest battles we fight is against “shiny new tech syndrome.” Every quarter, a new tool promises to solve all your problems with AI, automation, or analytics. But without a clear strategy, even the best tool becomes shelfware.
So before you buy (or renew) anything, zoom out.
Ask:
Technology should be the last step, not the first. Once you understand your objectives and challenges, you can align tech to support the business, not distract from it.
Here’s a simple rule of thumb:
Right tech, at the right time, for the right reasons, with the right integrations.
That means:
In short, buy tech when it fits your strategy, not just because it looks good in a demo.
By cutting out the noise, consolidating tools, and focusing on what really works, you can streamline your tech stack and actually unlock more value from your existing systems.
In 2025, “less tech” is the smarter strategy. You don’t need a bloated stack to succeed. Instead, focus on tools that genuinely support your go-to-market goals, work well together, and empower your team to execute seamlessly.
As RevOps professionals, it’s our job to lead the charge in simplifying and optimizing our tech stacks. By doing so, we can reduce inefficiencies, lower costs, and build a foundation that scales smarter, without the chaos.
It’s time to move beyond the Frankenstack. The future is about smart, purposeful consolidation — and it starts now.
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