Stories of Women in Revenue
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"I had a male manager that gaslit me"

I had a male manager that gaslit me. Would spend our 1:1s talking in circles and undermine me. I left that role, truly believing I wasn’t qualified to be an executive and even my general skills.
Don’t dim your light. Keep a brag book of your accomplishments including data. If someone’s making you feel crazy, you’re not.
"They kept me out of strategic decisions"

I have experienced situations where I felt underestimated in my career. Earlier in my journey, some of my managers would make comments suggesting that I didn’t fully understand business or strategy. Instead of involving me in high-level discussions, they would push me toward more tactical and technical projects, sidelining my ability to contribute to broader strategic decisions.
Rather than letting this define my path, I focused on proving my impact. I leaned into data-driven decision-making, demonstrated how operational efficiency ties directly to revenue growth, and took the initiative to drive cross-functional projects that highlighted my strategic thinking. Over time, those same skills became the foundation of my leadership approach, allowing me to shape and influence GTM strategies at a higher level.
Looking back, it was a frustrating experience, but it also pushed me to sharpen my expertise and advocate for the role of RevOps as a strategic function—not just a support function.
My advice to aspiring women leaders in Sales and Customer Success is to believe in yourself and trust your gut feeling—your instincts and insights are more powerful than you think. Leadership isn’t about fitting into someone else’s mold; it’s about carving your own path with confidence.
I like to think about it through the lens of Mulan’s three pillars: Loyal, Brave, and True.
• Loyal – Stay committed to your growth, your team, and your values. Even when others doubt you, remain dedicated to your vision and the impact you want to create.
• Brave – Take risks, step into leadership, and don’t shy away from strategic conversations. You deserve a seat at the table, and sometimes, you’ll need to claim it yourself.
• True – Be authentic to who you are. Don’t feel pressured to lead like someone else—your unique perspective is your strength.Also, find a mentor who challenges and supports you, and build a strong network to share your expertise, learn from others, and amplify your voice. The more you put yourself out there, the more opportunities will come your way.
"They kept me out of strategic decisions"

"They didn’t think I could handle the opportunity I sourced"

I self sourced a pretty large opportunity. At this stage, it would've been one of the largest new business opportunities in the division. The business didn't think I could handle it and repeatedly put up barriers to create issues for me. Even threatening my potential commission. This happened even when pre-sales engineers and senior sales reps from other divisions praised my coordination, how I led the meeting and owned the RFP process. It was a nightmare.
Produce results. Find male allies. Ask for the opportunity.
"They didn’t think I could handle the opportunity I sourced"

"You have to believe you deserve to be in that room"

Once I’ve walked into a meeting and someone questioned why I was there as this was a senior leadership meeting. Even when I was part of the senior leadership team.
Keep going. No one is going to pave the path forward for you. It will be hard. It will feel lonely and almost all senior executive positions and boards will be filled with men. But you have to keep going. You have to believe you deserve to be in that group because you do even if you are the only woman there.
"You have to believe you deserve to be in that room"

"I often felt that my voice was drowned out"

Working in a heavily male-dominated environment, I often felt that my voice was drowned out, not because of a lack of expertise, but due to the strong friendships and alliances among my male peers. Discussions and decisions frequently took place in informal settings (in the gym or coffee walks), leaving me out of key conversations. Even when I spoke up in meetings, my ideas were sometimes overlooked, only to be acknowledged later when echoed by a male colleague. It was frustrating but I learned to assert myself, build my own network, and showcase my achievements in a way that directly correlates to business goals and aspirations.
Your voice and ideas are valuable! Speak with authority in meetings and don’t downplay your achievements. In sales and customer success, confidence translates directly to credibility. One term that I hear being use quite a lot amongst women is ' Imposter Syndrome'. The truth is, Imposter Syndrome is a term that disproportionately affects women, yet men rarely use it to describe their experiences. Women are often taught to question their qualifications and seek external validation, while men are more likely to attribute success to their skills and abilities. The reality is that competence is not defined by confidence alone—women in leadership and revenue-driven roles must recognise their expertise and their own achievements. We should really remove the term 'imposter syndrome' from our vocabulary!
"I often felt that my voice was drowned out"

"I felt invisible"

The first couple of years after launching my consulting firm, I felt invisible. I didn’t have the 'right' title, the 'right' background, or years of experience as an executive, that other CS consultants brought with them. I was also a bit different. I was a woman, brown-skinned, black-haired, with a bit of an accent.
While other consultants, often with no previous consulting experience, were handed referrals left and right, I had to fight for every introduction. While they landed prime speaking slots at conferences, I was passed over.
At first, it got to me. I wondered if I should tweak my pitch, overcompensate with jargon, or maybe even play the game differently. But then I realized something. Expertise isn’t granted. It is demonstrated.
So instead of seeking validation, I focused on results. I let my work speak louder than my credentials. And sure enough, today I speak on podcasts and at some of the most prestigious conferences multiple times each year. I have been honored with more industry recognitions than I ever imagined. And past customers and industry peers send me referrals on a regular basis.
For any woman who has ever felt underestimated, keep going. You don’t need permission to be great. Just be undeniable.
Success isn’t about waiting for a seat at the table. It’s about showing up prepared, making your value undeniable, and building a career on results, not recognition. If you want to lead in Sales or Customer Success, let your results do the talking. Prove your impact with metrics that no one can ignore. At the same time, invest in yourself relentlessly. Prioritize your health, sharpen your communication skills, and continuously develop your leadership abilities. The stronger you are, the more influence you have.
"I felt invisible"

"Make them fearful of what will happen if they DON'T take a chance on you"

The people you see get ahead have either mastered the art of advocating for themselves or they have been accepting of help from people who have been there before. Both traits show a level of self-awareness that will serve you well against more braggadocious leaders.
You want to make them fearful of what will happen if they DON'T take a chance on you.
"Make them fearful of what will happen if they DON'T take a chance on you"

"I encountered a manager who subtly undermined me"
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Early on, I encountered a manager who, despite telling me she was pleased with my work, subtly undermined me. She'd often take my ideas as her own and, despite her assurances, wouldn't advocate for me in important meetings. It felt like a constant struggle against being underestimated. This experience pushed me to find roles where I was truly valued, and eventually, to join Women of Customer Success, where I found a supportive community.
Looking back on my path, I'd encourage aspiring women leaders in Sales and Customer Success to truly believe in themselves. Champion your own achievements, and don't hesitate to voice your value. Build a network of genuine supporters – those cheerleaders who lift you up and, importantly, advocate for you when you aren't in the room. Having a community, like Women of Customer Success, is a wonderful source of strength. Extend a helping hand to those following you, sharing your knowledge and creating opportunities. Embrace challenges as chances to learn and grow, and remember that resilience is a quiet strength. Keep learning and adapting, and know that your journey is unique and valuable. Find your people, and let them help you shine!
"I encountered a manager who subtly undermined me"
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"I often felt underestimated"

I am a 5'1' Indian-American woman, who used to support manufacturing clients across the US (and world). Walking into shop floors, into rooms dominated by men, where I was often a minority in multiple ways- I often felt underestimated. Not because I could not do the work I came to do, but likely because it seemed I did not "fit in", connect and understand my customer's needs. From shop floor to supervisor to manager to executive - I studied - at each and every engagement, I worked on understanding how I could best deliver the work, while also connect with them and driving adoption, which in turn drove true value. This was my earliest "customer success" work, and delivering value through this channel was so empowering.
Don't be afraid to try unconventional paths and verticals, you may find stability and growth opportunities, and may find a chance to create paths for the women to follow you. If I had not tried a new path, I would not have built a CS team at a company and found a future career for myself.
And don't shy away from confrontation, though the word sounds scary, the essence of growing a commercial career is not being afraid to ask the tough and "uncomfortable" questions.
"I often felt underestimated"

"I was intentionally left off the winners list"

Earlier in my sales career, I joined a tech company as a mid‑career BDR and quickly became a top performer. Ok THE top performer. By a landslide.
I also cared deeply about our tools and spoke up when a new sales technology POC wasn’t functioning correctly, which created friction with a male operations leader who preferred I “stay in my lane.”
Around promotion time, my project scored highest in a competition (the scoring sheets were carelessly left in the open), yet I was intentionally left off the winners list because I was “already getting promoted,” which undermined the visibility I had earned.
At our annual kickoff, a senior leader celebrated my promotion with unwanted physical contact in front of the company, blurring professional and personal boundaries. Later, a lighthearted comment I made was taken out of context and escalated to HR, while a male colleague known for repeated sexist remarks kept his role. I was ultimately dismissed and he was not, even though I later won my unemployment claim, which made the gendered power dynamics impossible to ignore.
Your competence is not a threat, no matter who treats it that way. My advice is to document your impact, learn how the revenue engine and compensation systems work, and build a supportive network outside your immediate company so you’re never relying on one organization for validation.
At the same time, I want to be honest: some of us end up in toxic environments because our backs are against the wall and we need the paycheck. In those seasons, don’t blame yourself for not having the “perfect culture”—focus on building your network, sharpening your skills, and always taking the next smallest step toward progress. Struggle chapters do not last forever, and people are watching; over time, A‑plus talent recognizes consistency and integrity, and your reputation starts to work on your behalf.
Be wary when “you make me uncomfortable” is used to police your presence instead of address actual behavior, and remember that you’re allowed to outgrow companies that shrink you. Most of all, don’t let a broken culture rewrite who you know yourself to be. Keep choosing, when you can, roles and environments where your results, boundaries, and humanity are all respected—not just your quota—and in the meantime, protect your spirit while you quietly build what’s next.
"I was intentionally left off the winners list"

We'll continue the conversation live.
See event details"I have to soften where a man can be direct"

In general, I've tried not to lean into any mentality that makes me feel like a victim. I find if you believe the best then you will succeed. That said as I've crossed into more senior roles I've noticed traits that would be celebrated in men seem problematic as a woman. I'm difficult where a man would be assertive. I have to soften where a man can be direct. I've also found that conversely some leaders won't coach with constructive criticism for female leaders. So you can't grow.
Find a good mentor! Be bold and ask and allow them to speak into your life. Feedback is hard, but if you don't know how people are receiving you, you might never know why you're always left out.
"I have to soften where a man can be direct"

"Focus on what moves YOUR needle"

A fellow AE told me that I shouldn't lead the meeting because as a woman I am naturally hysterical. I was so shocked by this response that I froze. I then collected myself again, ignored the statement, told him what we needed to do, and pushed on.
By the end of the year, he barely made it to 100%, and I overachieved my yearly quota by 345%.
Everyone has struggles. Everyone has challenges and everyone has people in their lives who don't want you to succeed. That's THEM. You are YOU. So focus on what moves YOUR needle. Not what gives them the satisfaction to see you struggle.
"Focus on what moves YOUR needle"

"I would downplay my ideas and second-guess my instincts"

I haven’t experienced overt discrimination in my career, thankfully. If anything, I’ve been the one to underestimate myself. Early on, imposter syndrome would creep in, making me question whether I truly belonged in revenue spaces. I would downplay my ideas, over-prepare to compensate, and second-guess my instincts, even when my results spoke for themselves.
What I’ve learned is this: if you don’t believe in your abilities, it becomes harder for others to see them too. Once I stopped shrinking and started trusting my strengths, I noticed a shift in how others responded to me. The biggest barrier wasn’t external; it was internal.
Be authentically you. There are so many people trying to fit into the likeness of someone who isn’t fully secure within themselves. Accepting my strengths and areas for growth has allowed me to show up audaciously as I navigate my early career in revenue. Be bold in your authenticity, and never shrink your uniqueness because of where you are in your career. You never know where it may catapult you.
"I would downplay my ideas and second-guess my instincts"

"I wasn't perceived seriously"

Being a very productive young professional, I wasn't perceived seriously, rather as a little girl, instead of a junior specialist. Such perception didn't allow me to access useful corporate information from different departments, which led to me being unable to see the big picture, learn more skills, ideate, improve my work and the results of my colleagues. This significantly slowed down my growth and delayed me becoming an executive. Basically, it took changing the company to unblock my career development.
Grind as a professional of any gender would and find the right opportunity.
"I wasn't perceived seriously"

"I was qualified—but he ‘needed the money.’"

Unfortunately, this is an experience most women, at least, have experienced. One time, there was an open position that wasn't posted but we all knew about it. I spoke with my boss about it as I had all the qualifications and experience needed to do the job. It came with more money but not necessarily a promotion in title. Well, a man, one of my coworkers got the job and when I asked about what experiences they had, or what I could have done differently to get the job, I was told "he has a family to support and needed the money". I wish I could say that was an isolated incident at that company, but it wasn't. Promotions and "more money" happened for most of the men in my department, who were married and starting families.
Know your worth and find a mentor! It's important to keep track of your accomplishments when they happen and the business impact. I keep a document/folder where I add key accomplishments, emails or notes from people saying the I'm doing well and other information that can be easily used to show the value you are providing. Also, be yourself! Be authentic!
"I was qualified—but he ‘needed the money.’"

"Male colleagues tend to naturally gravitate toward other men"

As a woman in tech, there have been moments where I felt underestimated. Whether in meetings where my ideas were overlooked until a male colleague repeated them, or in negotiations where my expertise was questioned despite my track record.
One common experience is how male colleagues tend to naturally gravitate toward other men when initiating conversations.
I’ve attended many industry events where, despite being in a leadership role, male attendees would instinctively approach my male colleagues first, even if I was the one leading the deal or the discussion. In some cases, I’ve had to consciously step in, reintroduce myself, and assert my expertise to be taken seriously in the conversation.
It’s a subtle but persistent challenge that many women in tech face, being perceived as less authoritative or influential in professional settings. Over time, I’ve learned to navigate these situations with confidence, ensuring that my voice is heard. I also make it a point to encourage more inclusive networking, so future generations of women in tech don’t have to fight the same battle for visibility and recognition.
One of the biggest challenges in sales and customer success is being heard: especially in male dominated rooms. Don’t wait for validation. If you know your numbers, your clients, and your strategy, speak with confidence. Your voice carries weight, and the more you assert yourself, the less room there is for others to underestimate you.
Many women in sales work tirelessly but hesitate to negotiate for themselves whether it’s promotions, raises, or leadership opportunities. Success in this field isn’t just about hitting targets; it’s about positioning yourself for the next level. Advocate for yourself as fiercely as you do for your clients.
Industry events and networking spaces can often feel like a boys’ club, where conversations and deals happen informally. Be intentional about building relationships not just within your company but across the industry. Find mentors, allies, and sponsors who recognize your potential and open doors for you.
"Male colleagues tend to naturally gravitate toward other men"

"Don’t self reject"

"Don’t self reject"

"She questioned whether I had the ability to lead"

Early in my career, I learned a lesson I didn’t expect.
I met with one of our investors. She was a woman, and I left the conversation feeling like it went well. Later, I heard she questioned whether I had the ability to lead Customer Success.
It felt like a punch in the stomach.
At the time, CS represented about 60% of company revenue, roughly $35M. I was leading a 20-person CSM org, plus offshore support. We had strong retention, high morale, and the systems needed to scale: hiring, playbooks, clear roles, and consistent execution.
So her doubt didn’t match what we were delivering. But it did reveal something important.
Her background was traditional finance, and Customer Success was still a newer function in her world. I realized I had been speaking in CS language, assuming the value was obvious. I talked about outcomes and systems, but I didn’t lead with the metrics she trusted: renewal risk, retention drivers, forecast accuracy, cost-to-serve, and how CS protected revenue.
That moment shaped how I show up now.
I don’t show up defensive. I show up prepared.
I don’t assume people understand CS. I make it clear.
I lead with numbers, then connect them to the story of what our team actually changed.
And I’ve learned something I wish more women didn’t have to learn the hard way:
Doing great work matters. But so does making it visible, in the language the room respects.
Don’t wait to feel ready. Do great work, then make it legible in the language leaders trust: revenue protected, revenue grown, risk reduced.
Know your numbers and your narrative. Build a small circle of mentors and peers who tell you the truth and advocate for you.
Stop optimizing for being liked and focus on being clear and trusted.
Show up prepared, not apologetic.
"She questioned whether I had the ability to lead"

"At some point, I stopped noticing when it hurt"

I remember the first rooms where it started.
Not the big moments. The small ones. The jokes that landed a little too easily.
The comments that were passed off as “just culture.” The laughter that told you exactly where the power sat.
At first, I reacted the way I thought I should. I stayed quiet. I told myself I was imagining it. That being uncomfortable meant I just needed thicker skin. That this was the price of access to the rooms where decisions were made.
Over time, the jokes stopped shocking me. They became predictable. Expected. Almost boring. And something inside me shifted - not all at once, but slowly, quietly. Every time I ignored it to stay included. Every time I chose performance over reaction.
You learn fast that if you are seen as “one of the guys,” the room opens up. Conversations change. Opportunities appear. The tension disappears. And suddenly you are no longer the target - you are part of the circle.
So I adapted.
I laughed when I did not want to laugh. I added comments that sounded like theirs. I distanced myself from other women in subtle ways, because being grouped with them meant losing space. I told myself I was being strategic. That this was survival. That I was playing the game better than anyone else.
But adaptation has a cost.
At some point, I stopped noticing when it hurt. The armour worked so well that I could not feel the weight of it anymore. And the hardest realisation came later - when I understood that the voice in my head had started to sound like theirs. The internalised misogyny was no longer something around me. It had become something inside me.
I had learned to speak their language so fluently that I began to believe parts of it.
That was the moment it broke me.
Not because I had endured those rooms, but because I had reshaped myself to survive them. Because I learned that if I was not “a woman” in their eyes, I could climb faster. And somewhere along that climb, I had turned against the very identity I was trying to protect.
Unlearning that has been harder than learning it ever was.
It means questioning the habits that once kept me safe. It means admitting that strength sometimes looked like silence, when it should have looked like resistance. And it means rebuilding a voice that does not need to become smaller, sharper or harsher just to belong.
The rooms have not changed overnight.
But I have.
And now the real work is learning how to stay in those spaces without losing myself again.
1. Choose environments where your results is respected, not politics. Look for companies where performance, pipeline and customer impact matter more than internal status games.
2. Pay attention to who gets promoted. If leadership teams are diverse in background and thinking, growth paths are usually real. If everyone looks and behaves the same, progression will be harder.
3. Talk to people two levels below leadership before joining. They will tell you the truth about culture, pressure and psychological safety.
4. Follow the buyers and the complexity. Enterprise and high ACV environments often reward expertise and consistency more than personality fit.
5. Build networks outside your company. The right environment is not just a workplace - it is an ecosystem of mentors, peers and sponsors who expand your perspective.
6. When you realize you are in the wrong environment, stop trying to win approval from people who benefit from you staying small. Focus on protecting your energy and performance.
7. Set clear personal boundaries early. You do not need to participate in conversations or humor that goes against your values to be seen as collaborative.
A great way of setting boundaries is asking a simple question when someone jokes in an ill-mannered way.
Sorry, I don't get it. What was funny? ( with a serious face)
Calling these things out with calm, makes the other person be visible as the problem, not you.
The person will get so uncomfortable that they very likely will keep those jokes away from you.
8. Document your impact. In unhealthy environments narratives can shift quickly, and having clear proof of results protects you from being minimized.
9. Find allies, even if they are few. One supportive leader or peer can create enough psychological space to keep moving while you plan your next step.
10. Know when adaptation becomes self-erasure. Learning the culture is different from losing your voice. If you feel yourself shrinking to belong, it is often a signal that the environment is not built for long-term growth.
If the environment is toxic. LEAVE.
"At some point, I stopped noticing when it hurt"

"Be visible beyond the room you’re already in"

I've been fortunate not to experience overt discrimination in my career. However, I'm acutely aware this isn't everyone's experience, and I've witnessed people in other Orgs navigate these challenges.
I would give a few pieces of advice
Document everything - Keep a factual record of incidents, conversations, and patterns. Dates, witnesses, specific language used. This protects you and provides clarity if you need to escalate.
Build your external credibility - When you feel underestimated internally, invest in your external brand. LinkedIn presence, industry speaking, contributing to professional communities. This creates leverage and options.
Find your advocates - Identify people in positions of influence who recognize your capabilities. These don't have to be direct managers - cross-functional leaders, executives, or mentors who can speak to your impact.
Separate the signal from the noise - Ask yourself: ""Is this about me, or is this about them?"" Often, being underestimated says more about someone else's biases or insecurities than your actual capabilities.
Know when to stay and when to go - If the organization's culture fundamentally doesn't value you, no amount of proving yourself will change that. Your energy is better spent somewhere that recognizes your worth from the start.
Having gone from our first AE to Head of Revenue Enablement over nearly a decade, here's what I wish I'd known earlier
Build the thing that doesn't exist yet
When I started at Agorapulse, I was the first AE - there was no playbook. That turned out to be my biggest advantage. Don't wait for the perfect role to open up. Identify what's missing in your organization and build it. The skills you develop creating something from scratch are far more valuable than following an established process.
Your superpower is in the systems, not just the sales
Early in my career, I focused on hitting quota. That's important, but what actually accelerated my progression was building scalable processes - training frameworks, career progression paths, enablement systems. The people who move into leadership are the ones who think beyond their individual number to ""how do we make the entire team more effective?
Become an ""AI change agent"" now, not later
Technology isn't replacing us - it's amplifying us. I've positioned myself as someone who leans into AI tools rather than resisting them. Whether it's building AI-powered onboarding systems or using Gong AI Builder for process optimization, being the person who bridges human strategy with AI execution is becoming non-negotiable.
Enablement is revenue strategy
There's often a perception that enablement is ""nice to have"" or administrative. Wrong. Enablement done right is strategic revenue operations. I've expanded my scope from traditional sales training to owning the full revenue lifecycle - BDR through CS. Position yourself as a business leader who happens to work in enablement/sales, not the other way around
Invest in frameworks that transcend sales
My QTT and NLP certifications weren't just about coaching - they fundamentally changed how I approach leadership, change management, and problem-solving. Skills like systems thinking, coaching frameworks, and behavioral change methodologies make you more effective in revenue roles AND give you options beyond a linear sales career path.
The bottom line:
Stop waiting for permission to lead. You don't need the title first - you build the capability, demonstrate the impact, and the title follows. And if it doesn't follow in your current organization, you've built something valuable enough that other organizations will recognize it.
"Be visible beyond the room you’re already in"

"I wasn’t just fighting for commission - I was breaking a stigma"

It happened when I was pregnant with my youngest son.
I was the first salesperson in the history of the company to get pregnant. That wasn’t because no one had wanted children. It was because there were so few women in sales.
They didn’t even have a maternity policy.
In January, a few months before my son was due in May, I sat down with HR. They told me that while I was on maternity leave, I wouldn’t be paid on any instruments sold or delivered in my territory.
Our sales cycle was 6 to 18 months.
So I asked them plainly, “Are you telling me that deals I’ve worked on for the past year and a half, I won’t get paid on them if they close while I’m out?”
I can still see myself sitting in that office with tears running down my face. I said, “This is not something a man would ever experience. This isn’t fair.”
And it wasn’t.
I told them honestly, “If that’s the policy, you’re disincentivizing me to work the rest of this year.”
What changed everything was my manager. She was the best leader I’ve ever worked for. She advocated for me. She made it clear that what they were doing was discriminatory. Because of her voice and my willingness to speak up, the policy was changed.
That policy is still in place today.
The year my son was born, I finished as the number two salesperson in my division. I still say I was number one. I took six weeks off and still achieved 130 percent of my quota.
The following year, with a one year old and a seven year old at home, I was named Salesperson of the Year.
I flew across the country pregnant. I pumped milk in airport bathrooms before there were private pods. I drove between sales calls across Texas pumping and driving. I refused to let motherhood be seen as a liability.
I wasn’t just fighting for commission. I was breaking a stigma. Not just a woman in sales, but a mother in sales.
And today, that little boy who was in my belly pulls out his computer when people ask what his mom does. He says, “Let’s Google her.” He sees the fruit of the work. He sees what it took.
That’s what makes it worth it.
Don’t give up.
That sounds simple, but I mean it deeply.
There will be moments when you are the only one in the room. I was the only Black woman on my sales team. One of three women total. The only woman of childbearing age. There was no roadmap. No policy. No example to follow.
You may not see anyone who looks like you or lives like you. That doesn’t mean you don’t belong. It may mean you’re building something that didn’t exist before you.
Advocate for yourself. Policies don’t change because people stay silent. Speak up respectfully, but clearly. If something is wrong, say it. Your voice might not just change your outcome. It might change it for every woman who comes after you.
Find leaders who will advocate with you. I had a manager who stood beside me when it mattered. That support changed the trajectory of my career. You don’t need everyone in your corner. You need the right people.
And then perform.
Stay focused on what you can control. Your preparation. Your mindset. Your consistency. Results create leverage. Excellence disrupts assumptions.
You can be a mother and a top producer.
You can be underestimated and still outperform.
You can face resistance and still rise.
The cards may look stacked against you. Keep pushing anyway. Sometimes you’re not just building a career. You’re building proof.
"I wasn’t just fighting for commission - I was breaking a stigma"

"I was challenging a system that avoided accountability"

I worked as a contractor at a company where the founder and C-suite were all U.S.-based, while many team members worked remotely from Latin America. During leadership conversations, one executive would say that people in Nicaragua should build a statue in his name because of all the jobs he had given them.
Every time I heard it, something did not sit right with me.
At first, it was framed as generosity. Over time, I realized it was not generosity at all. It was colonial, demeaning, and dehumanizing language. It positioned him as a savior rather than a leader and reduced entire teams to people who should feel grateful simply for being employed. It erased their skills, their autonomy, and their dignity.
At the same company, I consistently advocated for structure. I pushed for clear schedules, accountability, and organization, especially for the sales team. I believed structure created clarity, protected performance, and prevented burnout. I was told that schedules were for losers, while account executives were allowed to operate without boundaries or expectations.
What became clear over time was that discipline was not rejected because it did not work. It was rejected because chaos benefited leadership. When I pushed for structure, I was not being difficult. I was challenging a system that avoided accountability.
That experience taught me that discrimination does not always show up as overt hostility. Sometimes it shows up as jokes, dismissiveness, and language that quietly reveals how leadership truly sees people.
Reflecting on my journey, the biggest piece of advice I would give aspiring women leaders in Sales and Customer Success is this: trust your data, your discipline, and your instincts even when others try to diminish them.
You will encounter environments where confidence is rewarded more than competence, where chaos is labeled as freedom, and where structure, preparation, and consistency are undervalued. Do not internalize that narrative. Structure is not weakness. Empathy is not softness. Accountability is not micromanagement. These are leadership strengths, especially in revenue-driven roles.
Early on, I learned that results alone do not always protect you from bias. Age, background, accent, or simply being the person who asks for clarity can make others uncomfortable. When that happens, anchor yourself in facts. Know your numbers. Track your impact. Let your performance speak when words are used to undermine you.
I would also tell women not to confuse tolerance with growth. If you are constantly explaining why respect, organization, or boundaries matter, that environment may not be designed for you to lead, no matter how capable you are. Choose spaces that value your standards instead of mocking them.
Finally, build other women up as you climb. Share context, not just expectations. Teach what you know. Create systems that make success repeatable, not dependent on burnout or heroics. Leadership is not about being the loudest voice in the room. It is about creating clarity, stability, and momentum for others.
You belong in leadership not because you survived hard environments, but because you bring something better to them.
"I was challenging a system that avoided accountability"

"Don’t wait for opportunities—create them"

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1. Own Your Narrative & Advocate for Yourself
Your unique background and experiences are your superpower—use them to stand out, not fit in. Whether negotiating salary, pitching ideas, or leading teams, confidently articulate your impact and value. No one will advocate for you better than you.
2. Master Revenue and Business Acumen
In CS, leaders who understand the revenue impact of retention, expansion, and advocacy stand out. Frame your work not just in terms of customer value and outcomes, but in how it contributes to business outcomes.
3. Take Up Space & Build Your Own Table
Don’t wait for opportunities—create them. Whether it’s leading a high-impact project, building a network, or starting your own initiative, bet on yourself. Success isn’t about being chosen; it’s about positioning yourself as the obvious choice.
"Don’t wait for opportunities—create them"

"My male peer's spiff bonus for the same revenue target was twice mine"

At an end-of-year wrap party, I found out that my male peer's spiff bonus for the same revenue target was twice mine. We both brought in the same revenue through our teams, but he had double the bonus potential if his team hit his goal.
Three things:
- Work hard and feel proud of your accomplishments. Don't underestimate or undervalue how hard it is to build confidence as a woman in this line of work.
- Don't lose sleep in advance of having kids about how you will make family life and your career work together. When the time comes, you will know what you need.
- Trust that having kids will make you better at your job. Your time away from work as a mother is time that you are growing in self-awareness, perspective, wisdom and clarity of values and priorities. It is growth that will show up in how you operate at work.
"My male peer's spiff bonus for the same revenue target was twice mine"

"My ideas and decisions were frequently questioned"

In a previous role, I served as the manager for both the Customer Success and Support teams at a fast-paced startup. I’m proud to say that during my time there, I maintained zero employee churn within my teams - a testament to my people management skills, even amidst the typical challenges of startup life. My leadership style consistently delivered strong results, and my decision-making positively impacted the company.
However, despite these successes, I often found myself in a challenging dynamic within the leadership board, which consisted of two men and two women, including myself. I noticed a recurring pattern where my ideas and decisions were frequently questioned by the male board members, even when backed by clear data and outcomes. Discussions often felt like uphill battles, with my perspectives - and those of the other female board member - subject to more scrutiny than our male counterparts faced. Additionally, when I voiced concerns about team challenges, I was sometimes labeled as "too emotional," while similar feedback from others was taken at face value.
This environment required me to be extra cautious in how I presented ideas, ensuring they were framed perfectly to gain traction. It was a valuable learning experience in resilience, communication, and navigating workplace dynamics, but it also highlighted the importance of fostering truly inclusive leadership environments where all voices are equally heard and respected.
Don't let a toxic environment affect your self-trust. You know what your strengths are—use them and overcome challenges with kindness.
"My ideas and decisions were frequently questioned"

"I've been told that I am not worth the promotion"
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In the very beginning of my career I've been told that I am not worth the promotion. In direct words it was "You're not worth a $1000/mo salary. I'd rather hire someone else."
That was the reason I quit. Yes, it was my first official employer.
Trust your inner gut. If they say, "You need to follow this," but internally you feel it's not your path, you're right! You will pay more later by following something that is against your values.
"I've been told that I am not worth the promotion"
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"Show up with confidence and data"

Early in my career I was coached to not be aggressive, and what I found is being assertive is really the way to navigate-being aggressive isn't bad as long as we show up in a positive way. I didn't get that guidance and as a young female leader in tech I wish I would have. I try to coach and mentor female leaders to use their voice and show up in a positive way to drive impactful change.
Be curious, show up with confidence and data, don't put away aggressive (it is probably just your confidence that someone is trying to keep down), constantly learn AI tools and learn with your respective community. None of this happens on an island.
"Show up with confidence and data"

"Don't tolerate discriminatory behavior, and advocate for yourself"

When I was working in revops, a Senior VP of Sales told a relatively new BDR that the only reason she likely booked a meeting with a phenomenal prospect was because she 'send him naked photos.' Earlier in my career this kind of discrimination was rampant and while it still exists, it's gotten substantially better. I started my career working in cybersecurity/defense and later in healthcare. I worked hard to get out of environments where this behavior was tolerated and found friendlier/healthier industries. Now I feel a personal responsibility to create safe, professional environments for women in revenue.
Don't tolerate discriminatory behavior. Invest in your own personal development by taking classes, seeking mentorship, and challenging yourself to learn more. Advocate for yourself (they won't do it for you) and celebrate your wins!
"Don't tolerate discriminatory behavior, and advocate for yourself"

"I noticed that often men are more confident"

Luckily I was never discriminated. But I have found myself in situations, where the "loudest" person in the room wins. This is usually not me, as I like to think that my achievements/numbers speak for itself. I have noticed that often men are more confident and like to talk about the great things they have done and achieved. I was in the situation once where my performance rating was lower than the one from my male colleague, even though we had the same team quota achievement. When I challenged the decision I didn't get a satisfactory answer.
1. Every Friday take 10 minutes to write down what you have achieved. Every couple of months look through your notes, you will be surprised how much impact you have created!
2. Connect yourself with other women in leadership positions and share your thoughts/worries - it will show you, you're not alone.
3. Believe in yourself - women are by nature more empathetic then men, this is one of the most valuable characteristic in leadership. You were selected for this position because others believe in you and you are doing great!
4. When in doubt, ask for constructive feedback! Leaders tend to receive feedback rarely, simply be proactive and ask for it continously.
"I noticed that often men are more confident"

"My boss took the credit for the team positive turn around, though he had no play in it"

In my 30's a Sales Director made implicit and explicit suggestions he had a physical attraction towards me. I very carefully and gently pushed back on his advances and then became a "target" where he took half of my accounts away, asked a small amount of key work people to stop engaging with me on my accounts and monitored my every move etc... I eventually left
On another work assignment as a Sales Leader I took over a team who was underperforming (-40% yoy) and after 9 months had the targeted +70yoy growth, fixed hiring, stopped team member churn and supported the partner ecosystem growth. I was the only female leader in that group and quickly became the person to bring down. My boss took the credit for the team positive turn around, though he had no play in it.
In the same company as above, I took over the team from another manager (who had not been briefed he was going to lose half of his team). When I introduced myself to him for the first time he refused my hand, looked at me and said:
"That team doesn't need a mother"
I replied: "You are right, that team needs a leader."
- Reflect on your achievements so that you know your worth.
- Find a coach (internal or external) who can help you get perspective from past-present-future goals and help you plan specific bitesize actions to get there
- Very carefully look at the organisation culture and ask to speak with both men and women leaders before joining (i learnt the hard way, I refused an offer from a company as they had 0 female sales leaders and I could see the "bro" culture. They said they had women in the team and I trusted them. They meant they had women in sales roles (all junior btw) so I ended up being the only one fighting my corner in there).
- Bring up the red flags early, don't wait because you think things will get better over time
- You can't fix a whole toxic organisation culture on your own
- Protect your team members
- Be the greatest advocate for women you can be. e.g.: when hiring women I noticed they have a tendency to bump their salary expectations down vs their male counterparts. I often end up offering them higher than they expected, because of their experience level and within the allocated budget we have. Another e.g.: Challenge a behaviour that is out of line, even if you're not the target
- Bring your best self at work
- Challenge gender expectations (I was told: "I like it better when you smile" by another sales leader. I asked him if he went around the other leaders (all men) and ever asked them the same question?? (seriously ... lol)
"My boss took the credit for the team positive turn around, though he had no play in it"

"Compared to my male peers, I’ve often had to work five times harder just to earn the same level of respect and opportunities"

Rather than a single instance, this has been a recurring pattern throughout my career. Compared to my male peers, I’ve often had to work five times harder to prove myself, just to earn the same level of respect and opportunities for advancement. Time and again, I’ve found myself in situations where my male counterparts—some with similar or even less experience—have their words accepted at face value, while I’ve had to constantly defend and validate my expertise. It’s an exhausting reality, but one that has shaped my resilience and determination.
Aspiring women leaders in sales must own their expertise, speak with confidence, and never wait for permission to be heard. Advocacy is key—track your wins and push for the promotions and respect you deserve. Set firm boundaries, knowing that your time and knowledge are valuable. Build a strong network of allies and mentors who will support and elevate you. Leadership isn’t about fitting into outdated molds; it’s about influencing and driving change in a way that feels authentic. Most importantly, continue challenging biases and paving the way for future women in sales to thrive.
"Compared to male peers, I’ve had to work five times harder just to earn the same level of respect"

"I once witnessed judgment due to pregnancy"

I once witnessed judgment due to pregnancy. And I realized that I don't want to be in the same situation during my pregnancy (I'm going to be in a very fragile state), so I've decided to quit before the official maternity leave.
I would encourage every women to be bold, sometimes reckless. Rely on the logic when making a final decision, although think with your heart. Studies have shown that female-led companies generate higher returns on investment, so keep this in mind and act like you never did before. Keep learning growing, despite the common beliefs - the world is now equal for everyone.
"I once witnessed judgment due to pregnancy"

"You don't have to model your male counterparts to be successful - find some female role models!"

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The most valuable thing you can do for other women in revenue roles is to be a girl's girl - lift up, champion, celebrate other women. And remember that you don't have to model your behaviour on your male counterparts to be successful - find some female role models!
"You don't have to model your male counterparts to be successful - find some female role models!"

"Work hard and keep learning"

"Work hard and keep learning"

"Find an audible ready audience"

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Find a group of people into or outside your organization with whom you can share your challenges and find an audible ready audience.
"Find an audible ready audience"

"If you feel disrespected or underestimated, have an open conversation with your manager and HR"

On early stages of my career when I started people had expectations that because I'm nice-looking I can't do job well and I can't deliver impactful results.
If you feel disrespected or underestimated or pressure because of gender, it's not just a feeling - it's a real happening thing! Don't be fool and have an open conversation with your manager and HR, if they want you to lead and achieve results they should be interested in keeping your motivation as well!
"If you feel disrespected or underestimated, have an open conversation with your manager and HR"

"I had leadership undervalue or underestimate my skills"

"I had leadership undervalue or underestimate my skills"

"I wasn't 'allowed' to attend the leadership meetings"

I wasn't "allowed" to attend the leadership meetings as a VP of Customer Success even though the VP of Sales was. The group was all men and even though they didn't say it, I was not welcome.
Don't give up - you can do it! Also, you don't have to prove yourself all the time. You are enough, you are doing enough.
"I wasn't 'allowed' to attend the leadership meetings"

"My male manager was constantly belittling me"

When I stepped into people management, my manager (a man) was constantly belittling me, not taking into consideration my inputs, slapping his fingers to get my attention and "invite me" to his meeting rooms. I'm not sure if he was simply a terrible person or if he discriminated against my gender, but it was an appalling experience reporting into him.
To persist, measure everything that can be measured and rely on data. Having a mentor outside of their organisation is a great sounding board and a safe place to vent and/or look for support without being impacted by office politics in cut-throat working environments.
"My male manager was constantly belittling me"

"They would NEVER ask a man those questions"

The first major instance I wrote about in a LinkedIn post.
Another instance was during an interview for a Sales Director role at a solar company which I will not name. The job description clearly said that no prior experience in the solar industry was needed, however, once I arrived for the interview that all magically changed. All the sales people and leadership were white men. I was told that there was no way they could have me start as a director even though my resume showcased relevant leadership experience at other companies much larger than this one. I was then asked if I was the "breadwinner" in my family. I asked why that was relevant and the interviewer kept asking. Eventually I said yes (because I was). Then he proceeded to say that they would hire me if I took a $90k salary cut. They said instead of getting an office like any of the other senior sales leader, I could sit at the large group of tables with the "marketing girls". I think my face said it all. The CEO turned bright red and I promptly left. THE AUDACITY. They would NEVER ask a man those questions or devalue him in that way.
Own your voice and trust your instincts. Sales is as much about connection as it is about solutions. Be authentic and the right opportunities will follow.
"They would NEVER ask a man those questions"

"My aggressive nature would be taken as a win if I was a man."

I was told I throw people under the bus. That it was a career killer. Mostly I was critical about a project that was being rolled out. I can't help but feel that my aggressive nature would be taken as a win if I was a man but is viewed differently as a woman.
Data and performance are often not enough. Relationship building is really important. Spend double the time you think on that to create a good image for yourself.
"My aggressive nature would be taken as a win if I was a man"

"My contributions and expertise were underestimated"

I was recently passed over for a promotion and a leader that I hired that used to report to me was given the job. I had been managing 75% of the people and products that were ultimately under him, including the biggest revenue generators. I feel my contributions and expertise were underestimated because he is better at promoting himself. I was given the option to report to him or head up a new Ops function.
The organization's culture is really important. Finding advocates who will mentor you, provide opportunities, and trumpet your good work is important. It's not enough to just do the work really well, you also have to market yourself and make sure there is visibility.
"My contributions and expertise were underestimated"

"I was constantly being second guessed"

As an executive of a global enterprise I was constantly being second guessed. Sales with completely disrespect me in front of customers and peers. Worse, my leadership kept moving the needle on my goals and even when I met them, they continued to challenge me without ever providing any support.
Know your metrics. Find executive sponsorship and never stop learning.
"I was constantly being second guessed"

"Make your case before the opportunity even comes up"

Learn deeply about expectations of the financial side of your company and business and industry as quickly as possible. Immerse yourself in the mechanics of revenue operations and architecture immediately. Understand how customer outcomes tie to revenue and be able to articulate it, tell the story. Data is great, but not if you can't tell the story in a way that's compelling and immediately impactful to the bottom line that your C-suite wants to hear.
It's definitely helpful to have a sponsor within your organization. If you're able to find one, make sure you have real conversations about your goals and align on concrete steps you can take and your sponsor can take on your behalf along the way.
If you aspire to be in leadership, learn about what that means in your company or industry. The people side of it, the reporting side of it, the customer side of it, the revenue side of it. Amplify your strengths, identify the areas you can shore up with training.
Make your ambitions known. Show up. Make your case before the opportunity even comes up.
"Make your case before the opportunity even comes up"

"I faced sexual harassment when I first started my business"

I was constantly (and still am) underestimated when I put in my notice to start my own business. Common inappropriate questions (90% of which came from men or male-presenting people) are:
1. "Aren't you worried clients will think you're too young?"
2. "What's your income?"
3. "Do you have children?"
My worst experience since starting my business has been the sexual harassment I faced during my first sales call after incorporating as an LLC. I'm happy to say I adjusted my pre-call questionnaire, vet prospects more thoroughly, and this has not happened again since.
For women in startups, in particular:
1) Ask forgiveness, not permission.
2) Overcommunicate, document everything.
3) Lead with numbers and impact, always tie what you're doing back to revenue.
4) Start building your unique brand on LinkedIn today - you already have something to say, don't discount your expertise at 20, 30, 40, or wherever you are in your career journey.
5) Build a network of ambitious women in your field. Women with close female friendships and mentors earn more money and will undoubtedly have an easier time finding work as more and more jobs become referral-based.
"I faced sexual harassment when I first started my business"

"I felt deeply discriminated against for having taken maternity leave"

During my maternity leave, there were significant changes within the organisation, including the departure of my sponsor/manager. With her leaving, it became painfully clear that I had been "forgotten" in the new structure. By the time I returned, it was evident that they didn’t know where I fit in, ultimately leading to a 'demotion' into a different role. I felt deeply discriminated against for having taken maternity leave, and my return to the workforce was incredibly challenging. This experience has made me passionate about supporting others—both employees and managers—through similar transitions.
Stay your true authentic self and speak up when you don't agree how uncomfortable that might be.
"I felt deeply discriminated against for having taken maternity leave"

"Don't gaslight yourself - men never do!"

I was let go off from my last position so that the COO's "buddy", a male, could be rehired (he'd vacated the position to pursue an opportunity that didn't work out and wanted to come back). It was indicative of the larger gender bias toward women in the org.
Don't gaslight yourself - men never do!
"Don't gaslight yourself - men never do!"

"My opinions were frequently talked down to or placated"

Throughout my career in male-dominated industries like the trade show and technology fields, I’ve often felt underestimated and sidelined. Electricians would call me “little girl,” and my opinions were frequently talked down to or placated. One experience that stands out was interviewing for a role at a heavily male-dominated company. Over seven interviews, I only spoke to men aside from the recruiter, and the questions shifted from my skills to how I’d balance my personal life with the job—questions I’m certain wouldn’t have been asked of a male candidate.
It was disheartening but also eye-opening. It made me realize this wasn’t an environment where I could thrive, and I ultimately walked away. While discrimination is never acceptable, it’s often a way to see the true culture of a company. These experiences have been tough, but they’ve also strengthened my resolve to recognize my worth and advocate for myself in any setting.
One of the most common questions I get is how I overcome imposter syndrome. My response might surprise people: I actually love imposter syndrome. To me, it’s a sign that I’m growing, pushing boundaries, and stepping into new, challenging spaces. Imposter syndrome is like a guide—it shows you when you’re doing the hard things, and it gives you the opportunity to rise to the occasion and do those hard things well.
My advice to aspiring women leaders is to always do the hard things. Walk into situations you don’t feel ready for, take on challenges that scare you, and trust that you will figure it out. And when you hit a wall—when you’re stuck, stymied, or unsure—that’s the perfect time to lean on your network. Your gut instincts are great, but your network is even better.
There’s nothing more important in your career than building a strong network. Surround yourself with peers who inspire you and leaders you admire, both men and women. Your network will not only guide you through tough times but also help you grow into the leader you’re meant to be.
"My opinions were frequently talked down to or placated"

"I had a manager who pressured me to act like a younger sales manager"

I have felt underestimated. I worked with in a hostile and uncomfortable work environment as a woman in leadership. I had a manger who pressured me to act like and carry myself like a younger sales manager. I was clearly the better manager from my sales number and culture I carried on my team. While in this role I had the opportunity to share a sales process I created to the ELT team. I received praise from the ELT team and they wanted to implement my process immediately. My manager shared feedback either me that my presentation was great and excited about the launch be stated I need to carry myself like the younger manager. Meaning I needed to talk more proper and not be so outspoken in my role. This made me feel less than and I eventually left that company due to the uncomfortable and degrading comparison.
Always advocate for your career and sales success as a woman in sales.
"I had a manager who pressured me to act like a younger sales manager"

"I was told I would never excel in my role simply because I was a woman"

Early in my career, I was told I would never excel in my role simply because I was a woman—my decisions would be clouded by my hormones. Thankfully, I was surrounded by strong advocates who helped me push back against those damaging narratives and reinforced my confidence in my own abilities.
Feedback and mentorship come in many forms and from a diverse range of people. You don’t need to seek out a single mentor or rely solely on networking to find guidance. Every interaction—every relationship—presents an opportunity to learn and grow. Embrace all feedback, whether big or small. It might be a quick conversation after a meeting or while waiting at an airport gate. The key is to remain open, receptive, and ready to make the most of every opportunity for growth.
"I was told I would never excel in my role simply because I was a woman"

"Stay authentic to your values while focusing on building strong relationships"

"Stay authentic to your values while focusing on building strong relationships"

In my first sales role in my early 20s, I closed the largest deal in the department that quarter and achieved 300% of my sales quota. During my first 1:1 with my boss after that achievement, he congratulated me, but was surprised to see me at the top of the leaderboard. He admitted that, like most people, he initially thought I would rely on my looks to get what I wanted, rather than my skills and drive.
Embrace every challenge as an opportunity to learn and grow, and never underestimate the power of collaboration. Stay authentic to your values while focusing on building strong relationships, both within your team and with customers. Your leadership journey will be filled with moments of change, but each of those moments shapes you into a more effective and inspiring leader. Most importantly, be patient with yourself—growth takes time, and consistency, dedication, and a clear vision will get you where you want to go.
"Be the colleague and leader you needed/need"

One of the leaders in my past clearly did not value my expertise. I tried using their "open door policy" to share concerns I had. During the meeting, the feedback seemed to be received well, but immediately following, this "leader" made it clear to others that they felt I was "not a fit." I still persevered and months later, many of the things I had escalated became very clear deterrents to our success. I ended up fixing many problems, sometimes via all night working sessions, even though listening to me in the first place would've prevented those problems in the first place. Nevertheless, instead of realizing I was right, I was further mistreated by having a high rating and promotion blocked. I felt discouraged, undervalued, and defeated. I came very close to accepting another role, but decided to wait for the right thing instead of taking "anything" just to escape a bad leader. Shortly after, this leader's weaknesses apparently became obvious to those in power because they were let go. Since then, I've had the opportunity to work in several other roles and teams and grow my skills. Has it been perfect? No. Have I been underestimated since then by others? Yup. But I am glad I stayed and gained the experiences I did. It has helped me professionally and personally.
First of all, do not fix others' problems at the expense of your own health and happiness. Pulling all-nighters to fix others' poor leadership is not acceptable unless someone is paying you EXTRA to do so. I have vowed not to do that again. Secondly, "act your pay grade." Notice this doesn't say "think your pay grade." I think it's always valuable to put ourselves in the shoes of our leaders and try to predict what they want, need, and are trying to accomplish. However, at the end of the day, if they choose a direction you disagree with and you have respectfully shared your concerns, move on. Document, if necessary, but move on. We have to pick our battles and we have to let those in leadership positions above us shoulder the responsibility of their decisions. We aren't saving lives here. This is business. Finally, be the colleague and leader you needed/need. We can't control our companies, the economy, our leaders, or our colleagues, but we can control how we respond to them and to whatever circumstances may arise. Those around you may forget the work you have done, but they will never forget how you made them feel.
"Be the colleague and leader you needed/need"

"Build a network that will challenge and support you"

"Build a network that will challenge and support you"

"There’s always this expectation that women are admin, note takers, etc."

"There’s always this expectation that women are admin, note takers, etc."

From being in meetings with male team members more junior than me but having people only make eye contact with them or assuming they are the ones who make the decisions.
To being hit on by customers or partners in front of colleagues who didn’t stand up for me.
A tactical one that comes to mind is when I was leading the Global CS team for the B2B arm at Meta.
The CTO of Meta (Schrep) was going to visit London so they asked the Head of EMEA sales to organise the event and prospect meetings. I was in copy of this comms and this leader didn’t know what to do. So to help him get started, I created a request for the internal events team to manage all logistics as well as drafted him a template for his sales people to send invites. Already should have not done that but I wanted to make sure the CTO visit was a success.
He wasn’t managing to get any confirmations so we opened the invite to customers. Immediately I received 15 confirmations for the event but still had no prospects in attendance. The Sales leader was getting pressure and he asked me to draft him the reminder emails. I was shocked because this is so basic and had already gone our of my way to get him set up. I declined stating I was busy with customer meetings and he could just reuse some of the content from the original invite. This upset me because there’s always this expectation that women are admin, note takers, etc.
A day later, it just so happened that we had our 1-1 scheduled and he asked me in this meeting to write him his draft. I made him grab his laptop while I dictated. I refused to write it myself but I couldn’t believe that instead of having a valuable discussion on the region revenue challenges or success, we had to spend the time drafting a comm for that.
In the end, the event was a success with about 20 customers and 5 prospects.
Claim your space! Take your seat at the table, share your opinions and ask the questions you have with conviction.
Don’t be afraid to say no! Saying no won’t make you unlikeable as long as you stay focused on the people and business success. You set the example of what prioritisation looks like!
"I used to love my work"

My current boss is a monster. He constantly questions my contributions. He recently told me I didn’t accomplish anything in 2024.
I manage a team of CSMs who are breaking their backs. Meanwhile every idea or suggestion I have to improve their work or even up level our client engagements is shut down. I feel constantly ridiculed. Lately I just feel like I’m failing at life.
I used to love my work.
Lots of things but off the top of my head…never be the only woman on the leadership team.
"I used to love my work"

"There's been 2 times in my life that I've felt I was deserving of a promotion, and both times that role went to a man"
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There's been 2 times in my life that I've felt I was deserving of a promotion and someone else was given that role instead of me, both times that role went to a man. I don't think it was discrimination, I just don't think I was speaking up loudly enough about my desire to be promoted and why I felt I was deserving, and so I was overlooked.
I'd recommend advocating for yourself and if you're not comfortable doing that, seeking some coaching on how to do it in a way that feels authentic to you.
"There's been 2 times in my life that I've felt I was deserving of a promotion, and both times that role went to a man"
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"My ideas were met with resistance, only to be enthusiastically embraced when echoed by male colleagues"

Early in my career, at a rapidly growing startup, I was hired as a BDR Manager and quickly established myself as a high performer. I was passionate about building a strong team and driving results. However, when my initial manager departed, the dynamics shifted dramatically. My new manager, unfortunately, seemed to operate under a different set of rules, a set that actively excluded my voice.
Despite my proven track record and valuable insights, my contributions were consistently dismissed. It became painfully clear that my gender played a significant role in this dismissal. My ideas, presented with data and conviction, were met with resistance, only to be enthusiastically embraced when echoed by male colleagues. This pattern of undermining and blatant disregard for my expertise created a hostile and demoralizing environment.
The final blow came when I was let go under a pretext, a thinly veiled excuse that masked the true reason: my manager's unwillingness to acknowledge my capabilities. To add insult to injury, the junior manager I had personally trained and mentored was promoted to fill my position, a stark reminder of the systemic bias I faced. This experience was more than just a professional setback; it was a profound lesson in the challenges women face in leadership, and it fueled my determination to advocate for equitable treatment and create inclusive workplaces.
Don't let others diminish your accomplishments or abilities and use numbers and metrics to showcase your contributions and make your accomplishments undeniable.
"My ideas were met with resistance, only to be enthusiastically embraced when echoed by male colleagues"

"I was held to a much higher standard and had to "prove" myself"

1. Early in my career I was in a sales role. I was primarily put on accounts/deals where there was a female decision maker because they believed it would help the likelihood of closing the deal if the female decision maker was working with another female. Even though I was a top performer, I had less leads and the ones I received were hand picked because of my gender vs. my performance. Even with a fraction of the leads, I outperformed many of my male colleagues - and I was still treated as a more junior associate.
2. Many deals and meetings were over drinks or on the golf course, and I was often left out because they assumed I wouldn't be interested as a female.
3. I was let go while on maternity leave.
4. Working remotely as a mom, people assume I am not interested in traveling for work and I do not get invited to in person leadership meetings.
5. I had a leader once refer to my leadership style as "sweet". My team was the top performing team in the business and I had the highest number of promotions. Yet, my leadership viewed my leadership style as softer and less effective.
6. I was a VP at 30 years old and had numerous occasions where a male client or investor would meet me for a meeting and say things like "let's wait to start until your boss gets here".
7. As a leader, I handle conflict directly and with respect. Other male leaders do the same. However, when I handled an issue directly and confidently, a male colleague went to my leadership and said that I was being "difficult", "sensitive", and "not a team player".
8. I had a VP once that was extremely biased towards male leaders vs. females, regardless of performance. I was held to a much higher standard and had to "prove" myself and my VP took credit for my ideas and work. I shared my experience with HR and they said something along the lines of "I know it isn't right but they aren't going to change, either you can deal with it or you can leave".
1. One of the most important things you can do is own your expertise with confidence. It’s easy to fall into the trap of doubting yourself or feeling like you need to prove your worth repeatedly, but you earned your seat at the table. Speak with conviction in meetings, present your ideas boldly, and don’t dilute your voice with phrases like “Just checking in” or “Sorry to bother you”. Your contributions are just as valuable as anyone else’s, and the more you own that, the more others will recognize it too.
2. Mastering the art of negotiation is critical. Whether for your salary, a promotion, or a deal. Many women hesitate to ask for more, but the truth is, men often negotiate without hesitation. Do your research, understand your market value, and don’t shy away from asking for what you deserve. If you're in a quota-carrying or revenue-driven role, tie your request to numbers and impact. Advocating for yourself should be as natural as advocating for customers.
3. As you grow into leadership, define your style and set clear boundaries. There’s often pressure for women to be “likable” or to strike the perfect balance between assertiveness and warmth, but the best leaders are those who lead authentically. Whether your approach is data-driven, empathetic, or results-focused, own it. At the same time, don’t fall into the trap of overworking to prove your worth. Establishing boundaries early in your career will help prevent burnout and set the tone for sustainable success.
4. It’s also important to speak up and challenge bias when you see it. If you find yourself in a room where you or other women are being overlooked, interrupted, or spoken over, don’t stay silent—call it out. Advocate for fair hiring practices, pay equity, and diversity in leadership. Changing these dynamics starts with speaking up, even when it’s uncomfortable.
5. One of the best ways to gain influence in CS and Sales is by leveraging data. In revenue-driven roles, nothing speaks louder than results. Track your numbers—whether it’s renewals, expansion revenue, or customer retention—and use that data to demonstrate your impact. When positioning yourself for leadership, tie everything back to business outcomes. The more you align with key company objectives, the stronger your case for promotion, leadership roles, or strategic initiatives will be.
6. Be intentional with your career moves. If you feel stuck in a company that isn’t giving you the growth opportunities you deserve, don’t be afraid to move on. Career progression doesn’t just happen—you have to position yourself for it. Look for organizations that genuinely invest in diverse leadership, not just those that talk about it. And most importantly, trust yourself. The best leaders don’t wait for permission—they step up, take risks, and create their own opportunities.
7. Find internal and external mentors and sponsors.
"I was held to a much higher standard and had to "prove" myself"

"I clearly saw how better opportunities were given to male professionals"

I have had situations with clients, where they asked to talk to a more "qualified person" instead of me. I've been in injustice types of situations where I clearly saw how better opportunities were given to male professionals where my results were there.
Keep going. This is unfortunately a reality. There are a lot of things that will be in our way and we cannot control what happens to us, but we can control our mindset and how we react to those things.
"I clearly saw how better opportunities were given to male professionals"

"I faced racial discrimination at work from a male executive"
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During the COVID-19 pandemic, I faced racial discrimination at work from a male executive. He made jokes about me going back to Asia, asking which port I’d use, and often put me on the spot in meetings, expecting me to answer questions in front of everyone.
At first, I couldn’t believe this was happening in a professional setting. I reported the issue to HR, but nothing changed. It wasn’t until I called out his behavior in a public meeting that things finally stopped.
Standing up for myself in that moment wasn’t easy, but it was necessary. It taught me the importance of speaking up and creating a respectful work environment. I hope my story encourages others to do the same if they ever find themselves in a similar situation.
The biggest lesson I’ve learned? Own your voice.
Early in my career, I often hesitated to speak up in meetings, worried about saying the wrong thing. But over time, I realized that staying silent meant missing opportunities—not just for myself, but for my team and customers. Confidence doesn’t come from having all the answers; it comes from trusting your perspective and adding value in the moments that matter.
Another key lesson: Your network is your superpower. Build relationships with peers, mentors, and allies who uplift you. The right people will challenge you, support you, and open doors you never knew existed.
And lastly, advocate for yourself. Ask for the promotion. Negotiate the salary. Set boundaries. No one will prioritize your growth if you don’t.
Leadership isn’t about being perfect—it’s about showing up, learning, and helping others do the same. Keep going. You belong here.
"I faced racial discrimination at work from a male executive"
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"My role was given to a male counterpart that was less qualified"

I was told I was not VP of Sales material. The role was given to a male counterpart that was less qualified than me. In meetings, our mutual boss would ask me to do things that were part of his job because "I know you'll get them done." It was very frustrating, especially when I was voted MVP unanimously by the Commercial team.
Go where you are celebrated and not tolerated. Decide what you're boundaries are and what you will accept.
"My role was given to a male counterpart that was less qualified"

"I had to justify my ability to lead while being a parent"
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I was up for a promotion from Senior to Director. At the time, I was the most experienced, highly educated, and longest-tenured person on the team. Not only had I previously held Director roles, but I was also the only one with leadership experience.
When I expressed my interest in the role, the VP asked if I felt I could "handle" the job, specifically as a mother of five. I was also asked if I’d be willing to modify my already flexible schedule to be in the office more, as a way to “prove” my commitment. Meanwhile, a colleague with no leadership experience was simply asked if they wanted the job, no conditions attached.
This experience was a reminder of the biases women, especially mothers, face in leadership. I didn’t just have to be qualified, I had to justify my ability to lead while being a parent.
Know that there are roles and companies that are looking for someone exactly like you. Don’t shrink yourself to fit into spaces that weren’t designed with you in mind, find or create the spaces where you can thrive. These experiences, both good and bad, have shaped who I am, and I encourage you to be bold, unapologetic, and to always live in your truth.
Advocate for yourself, own your expertise, and never let anyone make you feel like you need to prove your worth beyond what your work already demonstrates. The right opportunities will come when you stand firm in who you are and what you bring to the table. Keep pushing forward, you belong in leadership.
"I had to justify my ability to lead while being a parent"
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"Don't conform to other people's expectations"

Early in my career, at a rapidly growing startup, I was hired as a BDR Manager and quickly established myself as a high performer. I was passionate about building a strong team and driving results. However, when my initial manager departed, the dynamics shifted dramatically. My new manager, unfortunately, seemed to operate under a different set of rules, a set that actively excluded my voice.
Despite my proven track record and valuable insights, my contributions were consistently dismissed. It became painfully clear that my gender played a significant role in this dismissal. My ideas, presented with data and conviction, were met with resistance, only to be enthusiastically embraced when echoed by male colleagues. This pattern of undermining and blatant disregard for my expertise created a hostile and demoralizing environment.
The final blow came when I was let go under a pretext, a thinly veiled excuse that masked the true reason: my manager's unwillingness to acknowledge my capabilities. To add insult to injury, the junior manager I had personally trained and mentored was promoted to fill my position, a stark reminder of the systemic bias I faced. This experience was more than just a professional setback; it was a profound lesson in the challenges women face in leadership, and it fueled my determination to advocate for equitable treatment and create inclusive workplaces.
Lead your way. Don't feel pressured to mimic other leaders to be seen as equal. Don't conform to other people's expectations about your leadership. Most effective and successful leaders build upon their unique strengths, backgrounds and perspectives.
"Don't conform to other people's expectations"

"My position got me in the room, but it took proving myself for me to be taken seriously"

I know firsthand how often women take on the "invisible backpack" of extra, unpaid labor—whether it’s organizing, planning, or smoothing over workplace dynamics. At one point, I even created Gladys, my fictional assistant, to highlight how much non-promotable work was falling on me. Gladys became an inside joke, but the reality wasn’t funny: women are often expected to handle the behind-the-scenes work while still fighting for a seat at the table.
Early in my career as an executive at Verizon, I often walked into meetings with my (older, male) team members, only to watch customers instinctively direct their attention to them. They’d sit next to my male colleagues, start conversations with them, and assume they were the decision makers. It wasn’t until introductions were made that the tone shifted and I was included in the conversation. My position got me in the room, but it took proving myself for me to be taken seriously.
Experiences like these reinforced something I already knew: women in leadership don’t always fit people’s preconceived notions. The burden of proving ourselves is still real—but it’s one we keep overcoming, step by step.
One of the biggest lessons I’ve learned is that titles may open doors, but real leadership earns respect. You might walk into rooms where people assume you’re not the decision-maker—but how you show up, how you drive impact, and how you lead will change that perception quickly.
So here’s my advice to aspiring women leaders:
✔ Own your expertise. Don’t wait for permission to speak up or prove your worth—act like you belong, because you do.
✔ Make your work visible. Advocate for yourself, document your wins, and ensure your contributions aren’t overlooked or erased.
✔ Don’t carry the “invisible backpack” alone. Delegate, set boundaries, and push for shared responsibility.
✔ Lift as you climb. The best way to change the dynamic is to create space for more women to lead.
Women in revenue roles are shaping the future of business. Let’s make sure we’re doing it on our own terms.
"My position got me in the room, but it took proving myself for me to be taken seriously"

"Most the time I was the only woman on the team"

Entering technology sales and as time went on, [I experienced] ageism in technology sales from men and women. Upon entry technology sales, I was told ‘you lack the experience’ though I provided strong evidence to my success in previous sales of different industries, such as retail and automobile sales. When I landed my first job in tech, it was temporary to replace my coworker who is going out on maternity leave, she did not return, and my 90 day trial position became permanent based on my sales success and increased territory/company attainment. If it weren’t for the trust and foresight of my CEO of a small startup chip and motherboard manufacturer from Taiwan, I wouldn’t have had the foothold for a hard fought successful career!
As time went on, I had many supporters, mentors, and detractors. The ones who did not see what I had to offer often in interviews provided man-explaining, posturing, and sometimes outright condescending statements and questions on my capabilities to close deals and exceed my quotas. Once landing my new job, most due to my network popping doors then my knowledge and past sales experiences / successes, most the time I was the only woman on the team and either #1 or in top three for whole team in sales. This often caused distancing and sometimes isolation from my colleagues (mostly male, as time went on women too!), yet to my appreciation there were male and female Managers & coworkers outside of sales that supported me. Having a champion strengthened my resilience and resolve. You have to have a tough mentality to succeed in sales as well as knowing your value.
Note: My sales closer was averaged 100% offer exceeding at 120% or higher.
Lastly, as I aged the jobs became fewer, I relied on my network and friends who knew my value, drive, and capability to be successful at what ever Sales or Sales Leadership role I took on. Once I became a parent caregiver late in life this became even more challenging, I continued to be successful as a consultant. Age discrimination now is the main challenge for full time work vs consulting. So! I changed my focus to a new industry and again with those that know my worth I am now working, enjoying my semi retirement.
Know your worth! Have experiences, documented proof of your success and above all - Network! Find mentors, not just one but many! Take the time to train, learn more than what’s required, and have foundational strategies for your career, work methodology, and goal setting. It’s so important to know what you want out of your career. Use your goals to build a plan, use your experience to build your strategy and understand what makes you successful via what methods/methodologies work to support that success.
"Most the time I was the only woman on the team"

"I've encountered a range of ineffective and even toxic sales managers"

Throughout my career in sales, I've encountered a range of ineffective and even toxic sales managers—alcoholics, bullies, individuals with poor moral judgment, and those who lacked leadership skills. Some experiences were traumatic, but they taught me invaluable lessons: how not to lead, how to quickly identify bad leadership, and most importantly, how to become a better leader and coach myself. These experiences, instead of diminishing me, empowered me to understand the true essence of leadership—understanding what it truly means to inspire, empower, and guide a team with integrity.
💡 Your customer is your true boss – Don't let poor leadership and sales cultures dictate your success. Let your customers be your guide. Their needs and experiences shape how you lead and sell.
💡 Own your journey – You are the CEO of your career. No one will hand you opportunities—decide what you want from every experience, be vocal and create the opportunity.
💡 Invest in building your tribe – Surround yourself with mentors, supporters, and champions who uplift you. Strong networks open doors, offer guidance and remind you of your worth.
💡Remember to practice saying NO, until you are comfortable, enjoy helping others to know your parameters.
Maya Angelou said, "No one can make you feel inferior without consent."
The road to leadership isn't always smooth, but every challenge is a stepping stone. Rise above, lead with purpose, and help others do the same.
"I've encountered a range of ineffective and even toxic sales managers"

"I was told that I was already in the pay range and they couldn't increase it"

The first time I was finally promoted to VP, it did not come with a big raise. I was told that I was already in the pay range and they couldn't increase it. It didn't feel right, but the circumstances didn't allow me to negotiate.
Later, when a Director was transferred to me so that I could manage their PIP, I saw that we were essentially earning the same pay rate. I stood up for myself then, and received the raise that I should have had as well as a bonus to make up for the time difference.
We're all about lifelong learning. But please do not discount your achievements and expertise. Take stock in yourself. Know your story and what you bring to the table. Have confidence in it. Celebrate your accomplishments, do not apologize.
Too often, women post about their accomplishments with the caveat: "I don't like to brag". I've never seen a man post an accomplishment with that caveat. Think: When you see other women post about their accomplishments, doesn't it just make you want to celebrate?
If you don't post about your accomplishments, we can't celebrate you. And now, of all times, when accomplishments are being removed from the public eye because they were done by women and people of color, it is absolutely critical that we show up.
And if you're thinking instead of doubling down on your Imposter Syndrome: Everyone doubts themselves at some point in time. It isn't about IF you doubt yourself. It's about what you do NEXT.
So next time you doubt yourself: Take stock in yourself. Know your story and what you bring to the table. Have confidence in it. Celebrate it. Then share it so we can celebrate with you.
"I was told that I was already in the pay range and they couldn't increase it"

"I encountered a manager who subtly undermined me"

Early on, I encountered a manager who, despite telling me she was pleased with my work, subtly undermined me. She'd often take my ideas as her own and, despite her assurances, wouldn't advocate for me in important meetings. It felt like a constant struggle against being underestimated. This experience pushed me to find roles where I was truly valued, and eventually, to join Women of Customer Success, where I found a supportive community.
Looking back on my path, I'd encourage aspiring women leaders in Sales and Customer Success to truly believe in themselves. Champion your own achievements, and don't hesitate to voice your value. Build a network of genuine supporters – those cheerleaders who lift you up and, importantly, advocate for you when you aren't in the room. Having a community, like Women of Customer Success, is a wonderful source of strength. Extend a helping hand to those following you, sharing your knowledge and creating opportunities. Embrace challenges as chances to learn and grow, and remember that resilience is a quiet strength. Keep learning and adapting, and know that your journey is unique and valuable. Find your people, and let them help you shine!
"I encountered a manager who subtly undermined me"

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Real challenges, real stories
Women in revenue leadership face systemic and cultural barriers that impact career growth and workplace experience. The biggest challenge reported was work-life balance struggles (47%), followed by gender bias and discrimination (43.5%).
Other significant challenges are lack of mentorship opportunities (39%), and difficulty navigating leadership expectations (34.8%). Many also faced challenges being taken seriously by peers (32.6%).
Download full report →
Breaking the barriers: Strategies for success
Women in revenue leadership see building a strong network of women leaders (67.4%) as the most effective strategy for overcoming barriers, followed closely by using performance data to prove value (63%) and relying on a mentor or executive sponsor (56.5%).
Leadership development through training (41.3%) was also considered important, while championing diversity and inclusion (28.3%) ranked lower, suggesting that personal strategies are currently seen as more impactful than broader organizational efforts.
Download full report →
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About the research
This research was conducted by Flowla in February 2025.
We contacted 100+ sales and CS professionals in leadership roles, 55% of whom have 10+ years of leadership experience.
The surveyed professionals represent organizations across a number of industries, 75% being established SaaS businesses with 50+ employees.
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Our goal is simple: To amplify their voices, share their stories, and push for a more inclusive and equitable industry. By bringing these experiences to light, we hope to spark real change and empower the next generation of women leaders.
This research is brought to you by the women at Flowla

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This research is brought to you by the women at Flowla

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